Understanding the Emergency Services from an Organizational Systems Perspective Researchers should begin to analyze the emergency services as a collective system or sector, rather than disparate entities. Megan Anderson • February 17, 2016
What Service Design Can Offer the Emergency Service Sector The public sector is buzzing with talk of service design as a promising approach to creating and improving citizen-friendly public services. Emergency services are among many public organizations that could benefit from what service design has to offer. Megan Anderson • August 31, 2015
EFRIM sets the agenda for further cooperation among European emergency services The EFRIM-initiative for further cooperation presents a promising first step in addressing many of the current challenges the emergency services sector face. Megan Anderson • July 13, 2015
Police Web-design and Branding As police departments step into the 21st century, should they adopt the swanky web designs and branding campaigns of the private sector or stay within their humble, public service means? Megan Anderson • June 01, 2015
The sky's the limit for non-lethal drone applications As with other dual-use technologies, non-lethal drone applications are increasingly becoming both a cause for concern and an exciting area of development. Megan Anderson • May 01, 2015
Police Station Innovation - Are police stations necessary in the digital age? New developments change the outlook of police stations; will they render obsolete? Megan Anderson • April 03, 2015
Urban Public Safety With the world’s urban population predicted only to rise, how public safety can be provided more efficiently in these booming, bustling cities is an important question. Megan Anderson • December 08, 2014
Copper Theft Recent years have seen a drastic rise in copper theft around the world, on occasion disrupting infrastructure systems. How do governments and industry deal with this growing threat? Megan Anderson • September 26, 2014
The Brunswick Wargame Gaming and simulation have long been used to teach and train military officers to operate strategically in uncertain situations. Megan Anderson • July 28, 2014